2 Months FREE on Select* Units

Admin fee waived at move in with look and lease special. Ask our team for more details.

*Limited availability and on select units. Terms and Conditions apply. Subject to change without notice. Contact us to learn more.

Frequently Asked Questions

Learn more about Citrus Ridge’s elevated townhome community in beautiful Davenport, Florida.
Discover everything you need to know about living at RISE Citrus Ridge

1. Apply: Submit an application online for everyone 18 or older who will live in the apartment. (Application fees are non-refundable.)

2. Screening: We’ll review your application using a third-party screening service. This process includes a check of your income, rental history, credit history, criminal background, and verification of government issued photo ID and income documentation.

3. Result:

• Approved: Move forward with no deposit required.

• Approved with Conditions: You’ll need to provide a qualifying guarantor or enroll in our Guarantor Waiver Program.

• Denied: Unfortunately, we will be unable to approve the application.

4. Sign Lease: Once approved, review and sign your lease documents electronically.

5. Move In: Pay your first month’s rent and any required fees, pick up your keys, and move in!

Once an apartment at Citrus Ridge becomes available, you can place it on hold for up to 14 days.

In addition to your base rent, monthly charges at Citrus Ridge may include:

  • Internet 

  • Valet Trash 

  • Pest Control

  • Pet Rent (if applicable)

  • Water/Sewer (based on individual metered usage)

These services help maintain the upscale experience residents expect at our Davenport, Florida community.

While renter’s insurance is not mandatory at Citrus Ridge, we highly encourage it. Protecting your personal belongings with a policy ensures peace of mind and helps safeguard against unexpected events like theft, fire, or water damage.

Most approved applications qualify for our simplified move-in process, which eliminates large upfront deposits and makes moving easier and more affordable.

Applicants who do not fully meet our income requirements may be approved with conditions. In these cases, they must either:

• Provide a qualifying guarantor (for income purposes only), or

• Enroll in our Guarantor Waiver Program for a minimal monthly fee.

No. Guarantors are only permitted to assist with income qualification and cannot be used to address credit concerns.

• Provide a qualifying guarantor (for income purposes only), or

• Enroll in our Guarantor Waiver Program for a minimal monthly fee.

The apartment homes come pre-wired with fiber optic service. This internet package offers 1 Gbps. This is a required package. You may upgrade the package at your own expense.

You have 72 hours from the time of an approved application to cancel their application and have the administrative fee refunded. If applicant(s) have not canceled their application within 72 hours of approval, the administrative fee is non-refundable.

You will be notified immediately by email or by telephone within three (3) business days (Mon-Fri) from submitting the application and required processing fee.

At Citrus Ridge, we currently offer 12- to 15-month lease terms. These flexible options are designed to fit your lifestyle, whether you’re seeking a year of luxury living or a longer commitment to our vibrant Davenport community.

Absolutely! Citrus Ridge is a pet-friendly community. Residents may have:

  • Up to two (2) pets per townhome

  • A maximum weight limit of 80 lbs. per pet

Please note that breed restrictions apply. Reach out to our leasing office for more details about our pet policies and to learn how your furry friends can call Citrus Ridge home too.

Rental criteria

Thank you for your interest in our community. Applications are evaluated using a consistent and fair process to determine eligibility based on the criteria below.

Application & Identification

Each person 18 or older must complete an application and provide a valid government-issued photo ID.

Occupancy

The general standard is two persons per bedroom plus one additional person per apartment. Additional residents may be permitted on a case-by-case basis, depending on factors such as the apartment’s size or configuration, the building’s capacity and systems, and state or local code requirements.

Rental History

Applicants must have a positive rental record with on-time payments, no lease defaults or damages, and no evictions in the past five years.

Screening and Verification Process

Applications are processed through a third-party screening company to provide an objective evaluation of:

  • Credit History – payment records, debts, and housing judgments.
  • Criminal Background Check – based on nature, number, severity, and timing of offenses.
  • Income Verification – confirming documentation matches stated income.
  • Fraud Detection – identifying falsified documents such as paystubs or bank statements.
  • Identity Verification – validating government-issued photo ID.

If denied or approved with conditions, applicants receive an adverse action notice with information to dispute results and contact the screening company or consumer reporting agencies. Applicants will be notified of their application status as soon as the screening process is complete, typically within three business days. RISE Residential and its affiliates are not responsible for inaccuracies from third-party reporting agencies.

Income Requirements, Guarantors, and Guarantor Waiver Program

Applicants must have verifiable gross monthly income of 3x the monthly rent to be fully approved.

Applicants with income between 2.5x and 2.99x the monthly rent may be approved with conditions, requiring either a qualifying guarantor or enrollment in the Guarantor Waiver Program.

Applicants with income below 2.5x the monthly rent will result in an automatic denial.

Guarantors:

  • Allowed for income qualification only, not credit.
  • Must reside in the U.S., meet all screening criteria independently, and have verifiable gross monthly income of 4x the monthly rent.
  • Guarantors are jointly and severally responsible for the lease and must sign a Guaranty Addendum.

Guarantor Waiver Program:

  • Applicants who cannot provide a qualifying guarantor may enroll in the Guarantor Waiver Program.
  • The fee is $33 per month, non-refundable, and considered additional rent.
  • Enrollment fulfills the conditional approval requirement but does not reduce the resident’s financial responsibility for paying rent or returning the apartment in good condition.

Proof of Income:

Proof of income must reflect direct income to the applicant.

  • Paystubs: The most recent six consecutive weeks showing year-to-date earnings.
  • Employment Offer Letter: For employment starting within 30 days; must include company name/logo, business address, phone, salary, and company domain email. Employer must be verifiable via website and phone.
  • Self-Employment/Variable Income: Prior year tax return plus last three months of bank statements showing consistent deposits.
  • Other Sources (e.g., pensions, Social Security, child support): Official documentation plus three months of bank statements showing matching deposits.

If the applicant is unemployed and does not have a verifiable monthly income, bank statements must show a balance equivalent to 3x the rental obligation for the entire lease term.

If income cannot be verified or employer cannot be independently confirmed, the application is incomplete and may be denied. Providing falsified or altered documents will result in automatic denial or lease termination.

Non-U.S. Citizens

Applicants must provide valid USCIS documentation, such as an I-551, I-766, or I-94, plus a Passport or Visa.

Pets

A maximum of two pets per household, subject to breed/weight limits. A non-refundable one-time pet fee (per pet) and a monthly pet rent (per pet) apply. Inquire for details.

Administrative Fee

The administrative fee is refundable only if the application is denied or canceled within 72 hours of approval notice. Application fees are non-refundable.

Acknowledgment

By applying, you confirm that all information is true and accurate. Misrepresentation is grounds for denial or lease cancellation. I acknowledge submitting this application and paying applicable fees to hold the requested apartment home until the complete verification process and final approval are received.

If my application is denied, I acknowledge that I can request an appeal, correct incorrect information received from a third party, or present information regarding mitigating circumstances for consideration. Applicants with disabilities may request reasonable accommodations or modifications under the Fair Housing Act, including from this selection or rental criteria.

Effective 09/22/2025