In 1995 RISE began its story, and since the beginning we’ve aimed for a higher standard.
Every step of our growth has been an intentional stride informed by our purpose, with a commitment to choices that are authentic to our culture and that improve the lives of our residents. Whether a single community, or a hundred, our mission remains the same: to improve lives and impact people positively – one person at a time.
We can tout impressive figures, but numbers are what they are. We measure success by the quality of the service we provide, the impact we make in our communities, and the lives we improve.
We know who we are and, more importantly, what you should expect from us. For nearly three decades we have continued to RISE and deliver an exceptional resident experience. We hope we can serve you, too.
Go Green, Go Paperless with RISE. No more shuffling papers, storing files, or waiting for the mail.
Applying for any of our communities is easy and convenient. All applications are done online at your own convivence.
All payments are done through our resident portal. Access your account and payment history anytime and anywhere.
Submitting a service request could not be any easier. All service requests are done through our resident portal. Requests are typically completed within 48 hours.
We believe in being intentional and constantly reaffirming our purpose, that’s why the foundation of our name is a transparent disclosure of how we do business. Our attributes are more than touchstones of our culture – they’re a promise to you.
Our motto ‘Love. Serve. Care.’ is the backbone of RISE’s culture. Adopted from Jon Gordon’s book, The Carpenter, this encapsulates what RISE is all about. As a faith-based company we believe the way we serve holds equal importance to the services we provide. For this reason, “Love. Serve. Care.” anchors every daily engagement as well as every long-term consideration.
RISE is committed to a philosophy of training up leaders and
creating a legacy that extends beyond our own company. Through volunteer
opportunities, leadership conferences, and an emphasis on internal promotion
and training, RISE devotes itself to building better teams capable of amazing our
residents.
Customer service is every RISE team member’s top priority. They ensure an experience for residents that is stress-free, frictionless, and memorable. To ensure this, RISE employees take required training courses in customer service, leadership, communication, career development and social responsibility through in-house, virtual, and hands on platforms.
The RISE standard is reflected most evidently in our maintenance teams who pride themselves on swift, thorough, and clean work. Residents can schedule maintenance requests directly through the resident portal online. This provides transparency, accountability, and a work-flow that benefits everyone.
As both a developer and manager, RISE is intentional to select, design, and build amenities that residents not only appreciate, but allows them to thrive. RISE maintains that we offer residents more than a comfortable building – we offer a community in which to grow and flourish. Your priorities are our priorities.
When someone chooses to live in a RISE community, they make a decision that impacts their happiness, health, comfort, and safety. At RISE we choose to reward that faith with a commitment to resident appreciation. Through regular events, curated occasions, and a tireless pursuit to develop and deliver unforgettable moments – we understand the privilege and responsibility we have as the backdrop of our residents’ lives.
Frequently asked questions about living at RISE Citrus Ridge
We now offer 12 – 15 month leases at this time.
A maximum of 14 days from when the apartment is available.
You will be notified immediately by email or by telephone within three (3) business days (Mon-Fri) from submitting the application and required processing fee.
In 1995 RISE began its story, and since the beginning we’ve aimed for a higher standard. Every step of our growth…
Thank you for your interest in our community. Applications are evaluated using a consistent and fair process to determine eligibility based on the criteria below.
Application & Identification
Each person 18 or older must complete an application and provide a valid government-issued photo ID.
Occupancy
The general standard is two persons per bedroom plus one additional person per apartment. Additional residents may be permitted on a case-by-case basis, depending on factors such as the apartment’s size or configuration, the building’s capacity and systems, and state or local code requirements.
Rental History
Applicants must have a positive rental record with on-time payments, no lease defaults or damages, and no evictions in the past five years.
Screening and Verification Process
Applications are processed through a third-party screening company to provide an objective evaluation of:
If denied or approved with conditions, applicants receive an adverse action notice with information to dispute results and contact the screening company or consumer reporting agencies. Applicants will be notified of their application status as soon as the screening process is complete, typically within three business days. RISE Residential and its affiliates are not responsible for inaccuracies from third-party reporting agencies.
Income Requirements, Guarantors, and Guarantor Waiver Program
Applicants must have verifiable gross monthly income of 3x the monthly rent to be fully approved.
Applicants with income between 2.5x and 2.99x the monthly rent may be approved with conditions, requiring either a qualifying guarantor or enrollment in the Guarantor Waiver Program.
Applicants with income below 2.5x the monthly rent will result in an automatic denial.
Guarantors:
Guarantor Waiver Program:
Proof of Income:
Proof of income must reflect direct income to the applicant.
If the applicant is unemployed and does not have a verifiable monthly income, bank statements must show a balance equivalent to 3x the rental obligation for the entire lease term.
If income cannot be verified or employer cannot be independently confirmed, the application is incomplete and may be denied. Providing falsified or altered documents will result in automatic denial or lease termination.
Non-U.S. Citizens
Applicants must provide valid USCIS documentation, such as an I-551, I-766, or I-94, plus a Passport or Visa.
Pets
A maximum of two pets per household, subject to breed/weight limits. A non-refundable one-time pet fee (per pet) and a monthly pet rent (per pet) apply. Inquire for details.
Administrative Fee
The administrative fee is refundable only if the application is denied or canceled within 72 hours of approval notice. Application fees are non-refundable.
Acknowledgment
By applying, you confirm that all information is true and accurate. Misrepresentation is grounds for denial or lease cancellation. I acknowledge submitting this application and paying applicable fees to hold the requested apartment home until the complete verification process and final approval are received.
If my application is denied, I acknowledge that I can request an appeal, correct incorrect information received from a third party, or present information regarding mitigating circumstances for consideration. Applicants with disabilities may request reasonable accommodations or modifications under the Fair Housing Act, including from this selection or rental criteria.
Effective 09/22/2025